Terms and conditions
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Service Description: Provide a clear description of the transport service being offered, including the type of vehicles used, routes, and any specific limitations or conditions.
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Booking and Payment: Outline the process for booking the transport service, including any required advance payment, cancellation policy, and accepted payment methods.
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Fare and Pricing: Specify the fare structure, including base rates, additional charges (if any) for extra services or amenities, and any applicable taxes or fees.
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Service Schedule: Specify the operating hours, days of the week, and any limitations or exceptions regarding service availability or changes in the schedule.
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Passenger Responsibilities: Clarify the responsibilities of passengers, such as arriving at the designated pickup location on time, providing accurate information for booking, and complying with safety regulations and instructions from the transport service provider.
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Luggage and Personal Belongings: State any restrictions on the size, weight, or type of luggage allowed, as well as any liability limitations or disclaimers for lost, damaged, or stolen items.
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Safety and Liability: Detail safety regulations, such as the use of seat belts, prohibition of smoking or alcohol consumption, and any disclaimers of liability for accidents, injuries, or damages resulting from the use of the transport service.
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Driver’s Rights and Responsibilities: Outline the rights and responsibilities of the drivers, including their authority to refuse service to unruly or intoxicated passengers, and any rules or limitations regarding driver behavior or interactions with passengers.
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Force Majeure: Include a provision that exempts the transport service provider from liability or responsibility for any delays, disruptions, or failures in service caused by circumstances beyond their control, such as natural disasters, strikes, or government regulations.
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Amendments and Termination: Specify the conditions under which either party can terminate or amend the agreement, as well as any notice requirements for such actions.
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Intellectual Property: State that the intellectual property rights of the transport service, including trademarks, logos, and other proprietary materials, belong to the service provider and are protected by applicable laws.
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Privacy and Data Protection: Outline how the transport service provider collects, uses, stores, and protects passenger data in accordance with applicable privacy laws and regulations.
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Governing Law and Jurisdiction: Specify the governing law and jurisdiction that will apply in case of any disputes arising from the transport service agreement.